This product is backed by our 90 Day Warranty guarantee. If a defect occurs during this period, we will gladly help solve the problem by offering support, providing an exchange, or a full refund. warranty doesn't cover physical damage. All our products come with a 30-Day  Return Policy. If you would like to return your item and you are within 30 days of the purchase, and it is still in its original packed condition, you can request a return and return the item by contacting us through eBay messaging.  Once the item has been received and verified, a refund of the purchase price and any taxes paid will be issued through PayPal. Our return policy is void if you attempt to modify, open, unlock, root, change the operating system of the device or the product was hit, broken or damaged.